Search results matching tag 'bank deposit code'

Re: Transfer made to NIB instead of IBAN

fipsi — Tue, 09 Dec 2008 09:55:53 GMT

Hi,

I´m portuguese too, and i did the transfer to their NIB with the Bank Deposit Code on the description.

I did it on 09/07/2008, exactly 5 months from now!

And i've waited a bit more than the 5 days, then send a ticket. It tooks 1 month to receive my answer!!

Then i've been said that i must send them the transfer proof.

I've send it right away. But they cant open attachments on e-mails. And then said for me to send them a fax.

I tried to do so, but the fax is international!

Obsviously that fax to their country will cost me much more than the tranfer i did.

Send the details by e-mail again but writted by my self for them to track the deposit down.

And i'm still waiting the answer!!...Just unbelievable!..

My ticket ID is ZBC-135549...can you please admin check it or do anything about it?!

I like your service...but your support its just extremely slow!!

Best regards,

Telmo Luis.

It Has Been Exactly 14 Days and I dont have funds in my Alertpay Account through Bank Transfer that Deposited??

Riddhy — Mon, 22 Sep 2008 17:22:46 GMT

Hello I am Mozammel Quddus. My alertpay email is : riddhiantom916@gmail.com

Exactly 14 days ago. Malaysian Time 11:48 P.M. 8th September I did a Bank transfer of RM 2200 = USD 645 (APPROX) from my Banks online website to Alertpays Bank Account in Malaysia. After 4 days I also contacted Alertpay through the contact section I didnt receive any reply from them yet. It is currently 23rd september 1:00 AM Malaysian Tim.

My Bank was CIMB Bank in Malaysia the transaction was accepted by my bank. So I am asking you where is my Money? Alertpay Admins please solve it I need the money in my AP Account Quickly.

This my reference Number for the transaction: F8931-231C1-1887E

I put the Bank deposit Code and reference Number in the Remarks Box

as there was no place else to put them I also mentioned it 10 days ago when I contacted Alertpay and got no replies.

I will show in Screenshots about my transaction.

I am also posting a screenshot of my Bank Transfer from my Bank to Alertpay Bank in Malaysia .

http://img237.imageshack.us/my.php?image=cimbbanktransfertoalertji3.jpg

Please reply soon and help me as fast as you guys can.

My email is : riddhiantom916@gmail.com

How do I deposit if in Internet banking there is no place to input the bank deposit code?

dimmoneycash — Sat, 16 Aug 2008 05:59:02 GMT

In my Internet banking in AUSTRALIA I went to the pay anyone section. It only pays to Australia, as You have an ANZ account here. So everything is fine except the bank deposit code. There is one place I could put it but I would like to ask you first. At the bottom of the page I can input a DESCRIPTION which will appear on Alertpay's ANZ bank account statement. Could I input the Bank Deposit code here?

Thanks

Problems with reference numbers

joku1234 — Sun, 15 Jun 2008 21:18:30 GMT

I'm really confused about this now. First, Alertpay says:


Date:	6/15/2008 4:05:53 PM
Reference No:	A1B6A-4FA79-39BCF
Transaction Type:	Deposit
Method:	By Bank Transfer
Current Status:	Pending
Amount:	€10.00 EUR
Note:	-
Bank Deposit Code:	3434390285058

It says reference is A1B6A-4FA79-39BCF

Then I got e-mail, where is another (??) reference number

Your reference number: 3434390285058

What does that mean, why I have two reference numbers?

Also, my bank didn't allow those references, I tried both. It says just "Check reference number". Then I was thinking should I add the reference to the additional text field, but I didn't find any information that it is needed to add there. So what should I do?

Add Funds by ATM Machine

Nuno Mota — Mon, 21 Apr 2008 23:59:40 GMT

Hello!

Last April 1st I went to a ATM Machine and transfer 100 Euros to my AlertPay Account. I dont insert the Bank Deposit Code because there was no field to do it. The only available fields are IBAN and AMOUNT.

I send two emails to ALERTPAY and till now not a single answer. What can I do to solve the problem.

My Bank Account in Portugal is in the same Bank of ALERTPAY, BES - Banco Espírito Santo

Best Regards

Nuno Mota