Search results matching tag 'Personal Pro'

Personal Pro to Business Account

luqmaan — Tue, 25 Nov 2008 10:38:28 GMT

Hello,

How do i upgrade from a personal pro account to a business account? Can't find the link anywhere. thanks.

Personal Pro Account - Name on Payment Page

kamalakhtar1 — Tue, 19 Aug 2008 08:07:50 GMT

Hi,

I have a Personal Pro account and my problem is that my name appears on the Payment page. I do not want this and would like to change this. My questions are:

Is it possible to change this name in my Personal Pro account? The setting does not appear anywhere.
Do i need to upgrade to a Business account for this? If yes, do i need to have a registered business and do i need to verify myself again?
Can i upgrade my Personal pro account to a Business account?.

Hoping for your reply.

Best regards

kamalakhtar1

Personal Pro and Business

Mrtvac — Fri, 15 Aug 2008 11:10:25 GMT

Just interested, is main different between this two accounts, Personal Pro and Business that under Personal Pro you're mailing checks and bank transfer to personal name and under Business you send chekcs and bank transfer to business name?

Integration in my site is both available with these two account, right? Or are there some restrictions?

Regards.

Upgrade from Pro to Business?

Happy — Sat, 17 May 2008 06:02:26 GMT

I have been wondering is it possible to upgrade my account from Pro to Business.

Anyone know? Or if that is not possible, are we allowed to have more than one Alertpay accounts?

Re: Unable to create a new account

lmmd — Thu, 01 May 2008 16:19:00 GMT

I have high speed cable.

Canada

About 2 minutes ago. " Internet Explorer cannot display the webpage" is the error message after I click "Next" after entering my information.

Unable to create a new account

lmmd — Thu, 01 May 2008 02:10:38 GMT

Hi,

Since Sunday I have tried to create a new account and have been unable to do so. I have tried several browsers (IE, Netscape, Firefox, Avant) with the same result. Most times I get to the home page and click the Signup link. A few times I get to the next page where I select which account type. Fewer times still (perhaps 4 out of 50 attempts) I actually get to enter my information. I click Next... never has it gone beyond that point...just times out.

I submitted a support query but was told that it could take up to 5 business days for a reply.

What gives?

Leo.

Business account upgrade? Other errors too.

daddyo — Thu, 21 Feb 2008 02:52:21 GMT

ATTN; ADMIN

Ok, I'll sit with you a while and point out some issues and errors that you may or may not be aware of. I hope it helps point out some areas that need to be addressed in order to set new signups at ease.

1. I signed up 2 times fore a business acount and it only gave me a personal pro account.

2. When I clicked "Upgrade account" it spit an error number out.

3. I then searched and searched before I requested "help" via the "help" form, that was 3 days ago, no reply yet. But I noticed at least, that when clicking the "Upgrade account", it now at least says something other than an error number, but still just a useless. it says "Your account is already upgraded to Personal Pro".

4. I then Googled and Googled for any alternative work-arounds... as I really needed Alertpay to work out for me, due to the nature of my content and your lenient policies (*thumbs up, you earned a devoted fan)... I found this lonely stashed away thread http://dev.alertpay.com/forums/t/9.aspx. It really has nothing to do with my issues of not being able to upgrade from "Personal Pro" per-se, but it offered a direct link that was not available in my "Personal Pro" account under "My account"... that is the "Business" option ( https://www.alertpay.com/MerchantProfile.aspx )! Once I signed up another account under this area I went back to "home" tab... it now registers me as "Account : Business". Wheww, what a relief! But the upgrade link is still showing to the right-hand side (why? I dont know, I thought "Business" was the highest offered), so I click it. LOL, still says "Your account is already upgraded to Personal Pro"!

5. The alertpay_style.css CSS is a mess with invalid code. This was the first place I looked to see if I was going to stick around long enough to weather the “upgrades” you all were doing. It always somehow puts me more at ease with my financial information if I see the code-work has a solid foundation. I suggest you fix it or you may lose sign ups.

6. The site has alignment issues in Opera, namely, on the front page you will notice the table footers misaligned. Also, this point is not fresh in my mind anymore but there were issues in opera with a couple (not all) of the help tips (green question marks)… but I forgot where now. And I cant remember if I was able to complete the registration process at all with opera (don’t quote me on the latter, cant remember).

7. There is an issue in the “TERMS OF SERVICE” section, where you enter your terms and click submit, the next page is blank! Yet if you go ahead and submit that one too it will complete. Yet when you go to re-edit it, it gives you these itty bitty, tiny, ieency wieency baby boxes to preview them in… highly annoying!

8. Log in sessions, they seem to expire after a short time as the header menu calls for “LOG IN” again…but you can still navigate and use everything just fine!

9. SSL, Did I see an invalid certificate? I don’t know I thought I did when visiting one of your sites… alertpay.com and http:www.alertpay.com may be different addresses. There may be some issue with .www, depending on your set up it may actually be a different sub-domain, but if you have an a separate secure/ssl directory…oh I don’t know I cant tell from the outside. If many people report it though, you may want someone to look into it.

10. On the credit card processing form, the telephone and zipcode have underscores. This may be just cosmetic, but it looks terribly unclean and unprofessional. I realize you may use them to indicate space counts but I think a side note like : “(zip: 5 digit number format ex.: “12345”) or even a mouseover help hint (?), would be much more presentable. Sorry, I just cringe when I think aboutpresenting that form to a client.

Finally, one or 2 of these issues may have been addressed by now, as I noticed these issues yesterday. Like, I see the “TOS baby boxes” look normal now. This is just all heads-up from an end-usersperspective, hope its constructive. Fix it up so I can use it with glee!