Search results matching tag 'Business account'

[HELP] new bussiness accounts rules

sn4k3 — Mon, 02 Mar 2009 20:23:19 GMT

I have an business account in alertpay (I require that account type because MASS Payments and Multi Emails, ...)

I have the documents ready to send to become verified (Proof Of Address and Photo Identification)

Rigth now alertpay dont allowme send any proof because a problem in thier system

But to become verified it require a Proof of Company Onwership too, and i dont have a real company, i own a little business with GPT (Get Paied To) and a software website

How can i solve that?

Can i only send (Proof Of Address and Photo Identification) to become verified?

Thanks

THIS IS OUTRAGOUS , 80% OF OUR IPN FAILS, ALERTPAY UPGRADE YOUR APPLICATION AND SERVERS!!!

kbitz — Tue, 25 Nov 2008 19:54:36 GMT

Hi, we cannot take this any more, it is ruining our business, most of our IPN fails now,and site is so slow and returns error pages, you have to fix this, it cannot go like this, we loose money and business like this, so do you!, before we had a 20% failed IPN, but now its gone beyond, can we please know what is going on, people are opening disputes about this, thinking we are stealing their money, after we promised them that they will get their purchases instantly ?!!

Please help us!

PS : this is not a script problem, we did lots of debugging and have recorded everything that alertpay returned, and most of the time it doesn't return anything :S

Awaiting for your reply, as this is considered an urgent matter.

Personal Pro to Business Account

luqmaan — Tue, 25 Nov 2008 10:38:28 GMT

Hello,

How do i upgrade from a personal pro account to a business account? Can't find the link anywhere. thanks.

donate button

vpwa — Sat, 13 Sep 2008 15:58:15 GMT

The buttons provided on alertpay so far all seem to be for buying and selling.

As non profit organization, is there any tool to afford us to receive donations easily with just a click of a mouse?

Can you creat an intergration where we can get ''donate'' button where donors can easily click and donate with their credit cards through your system?

Please help!

Personal Pro Account - Name on Payment Page

kamalakhtar1 — Tue, 19 Aug 2008 08:07:50 GMT

Hi,

I have a Personal Pro account and my problem is that my name appears on the Payment page. I do not want this and would like to change this. My questions are:

Is it possible to change this name in my Personal Pro account? The setting does not appear anywhere.
Do i need to upgrade to a Business account for this? If yes, do i need to have a registered business and do i need to verify myself again?
Can i upgrade my Personal pro account to a Business account?.

Hoping for your reply.

Best regards

kamalakhtar1

Personal Pro and Business

Mrtvac — Fri, 15 Aug 2008 11:10:25 GMT

Just interested, is main different between this two accounts, Personal Pro and Business that under Personal Pro you're mailing checks and bank transfer to personal name and under Business you send chekcs and bank transfer to business name?

Integration in my site is both available with these two account, right? Or are there some restrictions?

Regards.

For a better AlertPay - No excuses!

sasa — Wed, 21 May 2008 11:30:40 GMT

This is a personal message from me, but i am sure that all the members have the same opinion.

AlertPay is the best PayPal alternative, but there are certain thing that should be improved ASAP:

1. Alert Pay should process customer's applications much faster (account verification, cc verification, reply from the support). Up to 48 hours is a resonable time period. It must not happen that PayPal with a much larger customer base have a better support!

2. Verification documents should be accepted in any language, not only in english. As many of us (maybe even majority) live in countries where english is not an official language, and where documents are not issued in english. Translating them can take additional time, cost and efforts.

3. Specifically for my business, and all others that have subscription items, we need an automatic recurring billing to customer's credit card without a need to deposit their AlertPay account nor to set some payment preferences into their account. The simpler the better! Or we will be issuing lots of refunds!

Here is my case study: I am creating a membership site with subscription payments and members mass payouts on a monthly basis. As of this structure, i can only use one payment system, and the choice came to AlertPay. Now, where the problems can occur? When my new customers who aren't AlertPay users yet open their AlertPay account and start dealing with the delaying and unsolving problems. When they try to verify their new account, when they ask a question to AlertPay and wait days for the response, or no response at all. And here is the link to the thread about subscription problems, that, i admit, haven't experienced yet, as my site is not published yet (http://dev.alertpay.com/forums/t/417.aspx).

I know that nothing can be pefect, so we cannot expect here a payment processor without problems, but these problems CAN and MUST be solved faster. And everyone will be happier!

Sincerely for a better AlertPay!

Upgrade from Pro to Business?

Happy — Sat, 17 May 2008 06:02:26 GMT

I have been wondering is it possible to upgrade my account from Pro to Business.

Anyone know? Or if that is not possible, are we allowed to have more than one Alertpay accounts?

Business account upgrade? Other errors too.

daddyo — Thu, 21 Feb 2008 02:52:21 GMT

ATTN; ADMIN

Ok, I'll sit with you a while and point out some issues and errors that you may or may not be aware of. I hope it helps point out some areas that need to be addressed in order to set new signups at ease.

1. I signed up 2 times fore a business acount and it only gave me a personal pro account.

2. When I clicked "Upgrade account" it spit an error number out.

3. I then searched and searched before I requested "help" via the "help" form, that was 3 days ago, no reply yet. But I noticed at least, that when clicking the "Upgrade account", it now at least says something other than an error number, but still just a useless. it says "Your account is already upgraded to Personal Pro".

4. I then Googled and Googled for any alternative work-arounds... as I really needed Alertpay to work out for me, due to the nature of my content and your lenient policies (*thumbs up, you earned a devoted fan)... I found this lonely stashed away thread http://dev.alertpay.com/forums/t/9.aspx. It really has nothing to do with my issues of not being able to upgrade from "Personal Pro" per-se, but it offered a direct link that was not available in my "Personal Pro" account under "My account"... that is the "Business" option ( https://www.alertpay.com/MerchantProfile.aspx )! Once I signed up another account under this area I went back to "home" tab... it now registers me as "Account : Business". Wheww, what a relief! But the upgrade link is still showing to the right-hand side (why? I dont know, I thought "Business" was the highest offered), so I click it. LOL, still says "Your account is already upgraded to Personal Pro"!

5. The alertpay_style.css CSS is a mess with invalid code. This was the first place I looked to see if I was going to stick around long enough to weather the “upgrades” you all were doing. It always somehow puts me more at ease with my financial information if I see the code-work has a solid foundation. I suggest you fix it or you may lose sign ups.

6. The site has alignment issues in Opera, namely, on the front page you will notice the table footers misaligned. Also, this point is not fresh in my mind anymore but there were issues in opera with a couple (not all) of the help tips (green question marks)… but I forgot where now. And I cant remember if I was able to complete the registration process at all with opera (don’t quote me on the latter, cant remember).

7. There is an issue in the “TERMS OF SERVICE” section, where you enter your terms and click submit, the next page is blank! Yet if you go ahead and submit that one too it will complete. Yet when you go to re-edit it, it gives you these itty bitty, tiny, ieency wieency baby boxes to preview them in… highly annoying!

8. Log in sessions, they seem to expire after a short time as the header menu calls for “LOG IN” again…but you can still navigate and use everything just fine!

9. SSL, Did I see an invalid certificate? I don’t know I thought I did when visiting one of your sites… alertpay.com and http:www.alertpay.com may be different addresses. There may be some issue with .www, depending on your set up it may actually be a different sub-domain, but if you have an a separate secure/ssl directory…oh I don’t know I cant tell from the outside. If many people report it though, you may want someone to look into it.

10. On the credit card processing form, the telephone and zipcode have underscores. This may be just cosmetic, but it looks terribly unclean and unprofessional. I realize you may use them to indicate space counts but I think a side note like : “(zip: 5 digit number format ex.: “12345”) or even a mouseover help hint (?), would be much more presentable. Sorry, I just cringe when I think aboutpresenting that form to a client.

Finally, one or 2 of these issues may have been addressed by now, as I noticed these issues yesterday. Like, I see the “TOS baby boxes” look normal now. This is just all heads-up from an end-usersperspective, hope its constructive. Fix it up so I can use it with glee!

Simple Setup Quickstart

AlertPay_Peter — Wed, 30 Jan 2008 16:42:58 GMT

Simple Setup

Simple Setup is designed for merchants that want a quick and controlled setup for their customers to make purchases on their website.

How it works:

There is no programming knowledge required to get started.
Setup and store your item with AlertPay
Customized payment links are created for you to add to your site. (form code, link code, or email code).
Item information and pricing can be easily updated in real-time.

Suggested Use:

After your website is live, changing your item details or pricing can be managed through AlertPay in real-time without requiring you to update or edit the links on your website.

Getting Started:

Open a Business Account