AlertPay Developers Community

merchant opt out feature coming out shortly as well. .. !! Any tentative date as we are loosing sales , which we hardly get daily :-(

Phone verification was successful in case of ONE OF MY CUSTOMER as he says he got message as SUCCESSFUL but he didn't get any Transaction id. AP asking me ask that custoemr to resubmit the order again. Customer will get irriated and will never buy things from AP or from us , which is a shame for us.

  Same problem here. My customer never recieved any call. I lost my 2 sales due to this. One customer verified over phone but I never got any intimation about the payment ... God knows how things will work now.. Also, request to AP to upload screenshots and step on how phone validation will work..  Though WOULD LOVE TO OPT-OUT of ...

Phone validation When shoppers make a credit card purchase through a website, they will receive a validation code by phone that they must enter at checkout to complete their purchase. This will help protect our sellers by preventing fraudulent payments. This applies to U.S. and Canadian shoppers alone and will only be done one time. ...

Can customer file for Chargeback/Refund based on the quality of product ?

Is this AUTHORISED and APPROVED by AP ?

Response from AP : ------------------------- Thank you for contacting AlertPay. We were experiencing some delays with regards to your bank wire withdrawal. You transaction will be completed by 3:00pm EST today.  We apologize for any inconveniences this may have caused

AP says Wire shld hit accnt in 5 business days. But even after 5 business days, its showing pending. Any advice ??

Sincerely appreciate your way of working, but AP needs to understand that New Merchant needs cash in hand to ship. out the product.   Lets presume a customer paid 100$. Product Cost price is 50$ plus ship,ment cots of 10$ = 60$. So, u need 60$ when you are selling soemthing online and NOt sure whether you get that 100$ or not as customer ...

  Alertpay allows to withdraw once Customer recieves the product. Big time investment even without seeing any money. But appreciate the way AP is doing it.