AlertPay Developers Community

It would be great if AlertPay would have a Collection Agency we could all use to go after dishonest customers who made unfair Chargeback's. Is there one? If not maybe this would be a great new service AlertPay can provide all of us to get a portion of our money back.

If AlertPay freezes the merchant customers funds for a particular transaction in a dispute why not make an easy way for the merchant to be able to just click on this Customers Frozen Funds and be able to refund it on the spot if they want to. Also make an easy way for the Merchant to be able to block this customer from being able ...

[quote user="AlertPay_Chris"] Hello biobiloba, Please contact your card issuer to see if there is an issue on that end as the transaction was rejected by your issuer. Regards, AlertPay Chris [/quote] At times a customer has a good credit card but makes a mistake in entering his credit card information or since it is an ...

[quote user="important_message"] I don't know why you only refer to dishonest customers. What about dishonest sellers that took your money and never delivered what they promised? [/quote] That could happen, but most of the time it is just a customer trying to find any excuse to get something for free. There should be a ...

On Wednesday I had lots of sales especially after turning the phone verification off. So far today at 11:35 PM I got zero sales. It could be a bad day, but I suspect there may be something else wrong here. Anyone else have a unusually bad sales day on Thursday 11/12/2009?

It seems that you are in a big hurry to get your money back. Fortunately AlertPay does not let dishonest customers get away that easily with the merchants money.

Under "Would you like your customers to complete phone validation through payment buttons or links?" I clicked on NO To make sure I understand correctly when I changed it to No that does mean they can complete the order like before the phone validation was activated last week right? I just want to make sure of this and they do ...

I also see my Payments now in Euros when it is set for US dollars. I did not change anything. This is a problem at your end fix it right away.   I got paid in US Dollars but when you click on AlertPay Buy Now Buttons there All in Euros. Again, Please fix this problem right away. Update: They fixed the problem. Sent you a private message ...

My sales have been way off since the Phone Validation has been put in place. I think Phone Validation should be removed for now until the bugs are worked out so we all do not go broke. It never should have put in place during the Weekends when customers can not call AlertPay to report problems with it. I for one will want to Opt out of ...

Customers tell me it is hard enough for them to use their credit cards with AlertPay, now customers have to go through a validation code by phone that they must enter at checkout to complete their purchase?! This has its use but I would like to opt out of this because if a customer is using for example an office phone with an ...