I need some help with the AEC component for Joomla and configuring it for AlertPay.
I have a personal pro account with AP at the moment. I did sign up for a business account three days ago but the verification system seems to be particularly broken and the customer support has yet to help me out there so I'm hoping a personal pro account is enough for AEC to use.
Bits I'm stuck on:
1. Where's the Alert URL for Joomla with AEC? Does anyone have any clue at all?
2. Will it be possible to set the currency to Australian dollars for all transactions between my site and AlertPay? I cannot find the option in the latest release of AEC to do so, the AEC support tells me I have to set it on the AlertPay end.
3. The only real difference between Personal Pro and Business accounts on AlertPay is the ability to operate under your business name and have sub-accounts with the Business account, right? There will be quite a bit of money going through the account by the end of the year so I expect I'll be over the $1000/month mark. Is it worth waiting to find out why the 'temporary password' I was promised did not arrive with the validation email for my business account? I can't see any links for upgrading my Personal Pro account. Blah.
Please forgive me for putting this last question in the tech support forum. I'm only asking here because the customer service people haven't answered, and now I'm all teary and frustrated because I stayed up til 11pm (my local time) to make an international phonecall to the tech support at 9am (Canadian time) but I'm barely staying awake now. 11pm til 7am if I want to speak to anyone, or I can have my emails left for days at a time. This is all a bit much sometimes. I do find the very large image at http://helpdesk.alertpay.com taunting me when it says 'intelligent customer support' when the customer support is mysteriously absent. Could anyone please lend me a hand?